Siemens Healthcare Chooses Cordys to Manage Logistics

Cordys said it has been chosen by Siemens Healthcare for managing and continuously improving key logistics processes in 125 countries, including Germany, the USA and China.

In a release, the company said that the Cordys solution at Siemens Healthcare automates key logistics processes as part of the global material logistic process. The material logistics comprises supply chain solutions over the whole product life cycle within the business unit UPTIME Services. It enables spare parts to be delivered to customers in more than 98 percent worldwide within 24 hours.

Dr. Frank Debus, Senior Vice President Customer Services Material Logistics at Siemens Healthcare,said, “Customer satisfaction is one of the most important business objectives of Siemens Healthcare, and therefore our customer-related business processes are a key for our success. As a consequence, the reliability of our order management and services has to be as close as possible to 100 percent. The Cordys platform allows us to continuously monitor and improve these processes across more than 125 countries and increase the level of satisfaction of our customers.”

Per Jonsson, President and Chief Operating Officer at Cordys, said, “We are proud to be able to support Siemens Healthcare. Working with high-quality logistics partners worldwide, Siemens requires highly efficient processes. With our solution we expect sustainable results for Siemens as well as for our own business.”

Cordys is a provider of software for business processes. Headquartered in the Netherlands, Cordys has offices in the Americas, EMEA and Asia-Pacific.

The Siemens Healthcare Sector is a supplier to the healthcare industry with focus in medical imaging, laboratory diagnostics, medical information technology and hearing aids.